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Data Services 4.0 Performance issues and crashes

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We are currently using data services 4.0 (14.0.2.262) and we have several folks working in India.  All have the designer installed on their desktops.  I have had several reports of individuals trying to import tables from datastores (specifically an SAP datastore) where they right click and use the "Import by Name" feature.  The data services designer subsequently closes without them selecting a table and they need to log back in.  In addition the performance itself is very slow to log in, open dataflows, etc. Since everyone is using the data services designer on their desktops I can chalk that up to network latency I believe, however, it is leading to a lot of frustration because of the tool going down when they try to do basic functions like importing.

 

Is this a known bug or is there a way to monitor to see what is happening at the point it crashes?


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