XML parse error

Hi Team,

Please provide your valuable suggestions for the error we are facing in the below scenario.

Scenario:

We are performing the Address Validation where,

input is Street and City,given to GAC transform(GB directory) which returns suggestions list related to it.

We are holding the Suggestion list in the XML structure, that's where we are facing the parsing issue.

Please find the below error for reference:

Note: For some inputs its working perfectly fine i.e. when input street and city the directory returns suggestion list and list is getting perfectly mapped to the XML structure prepared by us.

My current XML has UTF-8 encoding and I presume that some of the characters returned by the directory in suggestion list aren't supported by XML and as a result the XML is failing to parse if that is the case then How can I match the encoding of the directory and the XML?

Please provide your valuable suggestions.

Regards,

Santosh G.