Hi Friends,
I have DS 4.1 Jobs running on prod server, it has been running fine for the last 1 year. Today it aborted with below error. To be honest nothing changed in the job or the environment.
System Exception <ACCESS_VIOLATION> occurred. Process dump option is off. Process is not dumped.
Call stack:
(null)
Registers:
RAX=0000000000000000 RBX=000000000B7241F8 RCX=0000000083EF8368 RDX=0000000000000000 RSI=0000000001CFFD68
RDI=0000000000000000 RBP=000000000043EFB0 RSP=0000000001CFFB40 RIP=00000000801AC561 FLG=0000000000010246
R8=000000000AC85920 R9=0000000002C2F989 R10=0000000000000000 R11=0000000000000202 R12=0000000000000000
R13=0000000000000000 R14=000000000000FFFF R15=0000000077054610
Exception code: C0000005 ACCESS_VIOLATION
Fault address: 00000001801AC561 01:00000000001AB561 C:\Program Files (x86)\SAP BusinessObjects\Data Services\bin\acta.dll
The only change i observed this morning was the license key of the BI 4 server expired. we were running on temp licenses because we are awaiting for a perm license key from SAP.
After i removed the temp key and added the new perm keys, i validated and reran the job and to my surprise the job ran successfully.
We have a BI with DI edge license and BI & DS are integrated installs but we have 2 separate keys i.e. 1 key for BI and 1 for DS. All i want to understand is why did the job fail given that only the BI key expired and not the DS key.
Has anyone seen anything similar?
Thanks,