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Error SAP BusinessObjects Data Services XI 3.2 SP3

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HI,

we have a problem with your product SAP BusinessObjects Data Services XI 3.2 SP3 (12.2.3.0) after which we proceeded , through the VMware product 9.0.10 for Windows 9.0.10, to the virtualization of the machine client with OS Windows Server 2003 32bit  and DB Oracle 9.2.0.1 client , then update  to 10.2.0.1.0. Has also been virtualized UNIX server , from version AIX 6.1 to AIX 7.1 en DB ORACLE server from version 11.2.0.1 to version 11.2.0.4.

 

The jobs performed by SAP BO Data Services after connecting to the DB server return the following errors ORACLE :

 

Oracle <DMART.MINSALUTE> error message for operation <OCIStmtExecute>: <ORA-12571: TNS: packet writer failure

Oracle <DMART.MINSALUTE> error message for operation <OCIStmtExecute>: <ORA-12592: TNS: bad packet

Oracle <DMART.MINSALUTE> error message for operation <OCIStmtExecute>: <ORA-03113: end-of-file on communication

 

The DB server is reachable with ping and tnsping, as well as the same DB through sqlplus command.

 

The connection test is successful with the Repository on the DB server.

 

On the client machine where it is installed SAP BusinessObjects Data Services is running the antivirus McAfee ® VirusScan ® Enterprise 8.8.  We did not find any error or block in the antivirus log.

 

Summary Information:

 

Client :

O.S.: Windows Server 2003 32bit

Oracle   :  Oracle 9.2.0.1 then update   to 10.2.0.1.0

SAP BusinessObjects Data Services XI 3.2 SP3 (12.2.3.0)

 

Server :

O.S.: Unix AIX 7.1

Oracle  : Oracle 11.2.0.4

 

 

Thanks for your help.

 

Regards

Stefano De Marco.


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